Terms and Conditions
Welcome to Junior Trains Dogs. By accessing this website and/or purchasing any digital products, booking a session, or engaging any of our in-person services, you agree to be bound by the following terms and conditions.
If you do not agree with any part of these terms, please do not use this website or its services.
Effective Date: 18 August 2026
1. Who We Are
Junior Trains Dogs is a dog behaviour training and coaching business operated by Junior Pswarai, offering in-person training, digital resources, and community/educational content, based in the United Kingdom.
2. Use of the Website
You agree to use this website only for lawful purposes. You must not use the website in any way that causes, or may cause, damage to the site or impair its availability or accessibility.
You agree not to:
- Copy, distribute, or exploit any part of the website or its materials without permission
- Use the site to transmit or upload harmful code or spam
- Interfere with the site's functionality or other users' access
3. Intellectual Property
All content on this site (including text, graphics, logos, digital downloads, videos, the Regulated and Reliable Roadmap, and other resources) is the intellectual property of Junior Trains Dogs unless otherwise stated. You may not reproduce, republish, or redistribute any materials from this website without prior written permission.
Purchasing a digital product (including the Journal or any Roadmap materials) grants you a non-transferable, non-exclusive licence for personal use only. Resale, redistribution, or use of our materials to train or coach others commercially is not permitted.
4. Our Services
We offer:
- In-person training, including the Leash Manners Intensive and Foundations Package
- Digital products and resources, including the Regulated and Reliable Roadmap, the Journal, and related downloads
In-person training requires a signed Liability & Assumption of Risk Agreement before your first session. This is a separate document to these Terms and Conditions and is a condition of booking in-person work with us.
5. Bookings
When booking a session, you agree to:
- Provide accurate and truthful information about yourself and your dog, including any known history of aggression, reactivity, resource guarding, bite history, or relevant medical conditions
- Complete any intake, assessment or preparation forms provided to you
- Arrive on time and prepared
- Ensure any dog present is legally yours or you are authorised by the owner to make decisions regarding its training
- Failure to attend without notice is considered a no-show and will not be refunded
- We reserve the right to decline, pause, or terminate services where a dog presents aggression, resource guarding, or risk beyond the scope of what we work with, at our discretion, for the safety of all involved. Where possible we will discuss this with you and, where appropriate, refer you elsewhere
6. Content, Photos & Video
As part of our services, we may photograph or film sessions for use in training records, content creation, marketing, and social media (including YouTube, Instagram, and Facebook).
By booking with us, you consent to this unless you tell us otherwise before your session.
You may:
- Request that your face/identity not be shown
- Request that footage of your home not be used
- Withdraw consent for future use at any time (this does not require us to remove content already published)
We will never use footage in a way that identifies your address or other personally identifying information without your separate, explicit consent.
7. Payment, Refunds and Cancellations
- Full payment is required at the time of booking
- Digital product sales (Journal, standalone downloads): non-refundable
- Session cancellations: refundable with 48+ hours' notice
- No-shows: not refunded
- Leash Manners Intensive and Foundations Package: covered by our Money Back Guarantee, as stated on our Services page. If we don't achieve the agreed result, we will either continue working with you until we do, or refund your payment. This guarantee applies only where you have engaged with the sessions and completed the agreed work between them
We reserve the right to decline refund requests that fall outside these stated terms.
8. Disclaimers
The information provided on this website (including downloads, blog content, videos, and consultations) is for educational and informational purposes only. It is not a substitute for veterinary advice or an in-person behavioural assessment specific to your dog.
While we aim to provide accurate and helpful information, Junior Trains Dogs is not responsible for outcomes resulting from the misuse, misapplication, or misinterpretation of the material provided.
Use of our services is at your own risk. Results vary by dog, household, relationship and level of engagement with the programme.
9. Limitation of Liability
To the maximum extent permitted by law, Junior Trains Dogs will not be held liable for any indirect, incidental, or consequential loss or damage (including loss of data, income, or property) arising from your use of our website or services.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be excluded or limited under English law.
For risks specific to in-person training (including injury, bites, or property damage), see our separate Liability & Assumption of Risk Agreement, which forms part of your booking.
10. Privacy and Cookies
Your data is handled according to our Privacy Policy, which includes details of our cookie usage. By using our site or services, you consent to this data handling.
11. Age Restriction & Eligibility
Our services are intended for individuals aged 18 or over. If you are under 18, you may only use this website or book services with the involvement and consent of a parent or guardian.
12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services or legal requirements. The current version will always be available on our website, and continued use of our services after changes constitutes acceptance of the updated Terms.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
14. Contact
- Email: junior@juniortrainsdogs.com
- Business: Junior Trains Dogs
- Website: www.juniortrainsdogs.com